Legal
Terms of Service
Last updated: July 10, 2026
1. Acceptance
These Terms govern access to the Borderless marketing site and, when a customer executes an Order, the Borderless application. Use of the product itself is also governed by that Order and the Business Associate Agreement (BAA).
2. Use of the service
Customers may use the service for their own dermatology practice operations, in accordance with the Order, applicable laws, and reasonable acceptable-use rules. You may not attempt to disrupt the service, circumvent security controls, or use the service to violate any law or third party’s rights.
3. Customer data & EHR sync
You retain all rights to data you or your patients provide, and to data synchronized from your EHR at your direction. Borderless processes that data only to provide the service and as instructed by the customer under the BAA.
4. Fees
Fees, billing cadence, and any locked pricing (including founding-partner terms) are set in the Order. Fees are non-refundable except as required by law or as expressly stated.
5. Warranties & disclaimers
Borderless will provide the service with reasonable care and skill. Except as expressly stated, the service is provided “as is” and we disclaim all other warranties to the fullest extent permitted by law. Borderless is not a covered health care provider and does not provide medical advice.
6. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages. Each party’s aggregate liability arising out of the service is limited as set forth in the Order.
7. Termination
Either party may terminate for material breach not cured within 30 days of written notice. On termination, Borderless will make customer data available for export as described in the Order and delete it within the timeframe stated there.
8. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.